I have experienced challenges with The Tech Support for the home Online also so tricky we used around an hour or so dealing with an issue. I’ve been having for months and months.
• I used to be bounced between various brokers, my calls ended up disconnected, and I received inconsistent facts concerning my agreement and bargains.
Again in the working day, you had a choice of companies. Now We've got megacorps that swallow each option option up so you're remaining with three selections spanning an entire country, all of which collude with eachother to extort It truly is customers.
Just variety the main points of your respective inquiry in a very concept and it'll be sent to a human agent. Messaging Here's asynchronous (non-Stay), so you can close the app or go about your day while the agent works toward finding you a resolution.
I remaining Rogers to come back to Telus simply because I believed inside the assure of better service and good cure, but this experience has long been nearly anything but.
• In my dialogue with Juan through the loyalty crew, I had been falsely accused of currently being discriminatory when I referenced One more Section, which was really offensive and uncalled for. Juan later on apologized, declaring which the encounter was completely unacceptable.
I am writing to express my deep dissatisfaction Using the customer service I gained while seeking to clarify the details of my new contract and discount rates. My latest practical experience has remaining me sensation pissed off, undervalued, and worried about your team's Over-all top quality of support.
I have been calling and contacting Telus and experienced a chat Together with the AI that did not seem to be familiar with what I used to be inquiring.
Solved conversations is going to be shut and saved for ninety times, and will be accessed within the Information Centre throughout the My TELUS app.
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The TELUS workforce acknowledges that our function spans lots of Territories and Treaty parts and we are grateful for the standard Understanding Keepers and Elders that are with us these days, all those who have absent right before us along with the youth that inspire us.
The TELUS crew acknowledges that our work spans several Territories and Treaty parts and we've been grateful for the standard Expertise Keepers and Elders who're with us these days, those who have long gone in advance of us and the youth that inspire us.
The TELUS team acknowledges that our operate spans numerous Territories and Treaty locations and we're grateful for the standard Information Keepers and Elders who will be with us these days, all those who have long gone right before us and also the youth that inspire us.